Home/Policy/USCIS Updates Customer Service and Safe Address Procedures for Individuals Protected Under Confidentiality Provisions

USCIS Updates Customer Service and Safe Address Procedures for Individuals Protected Under Confidentiality Provisions

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USCIS
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Summary

Informational only, not legal advice. Confirm deadlines on the official notice or with a qualified professional.

USCIS has updated procedures to protect the confidential addresses and personal information of individuals covered under confidentiality laws (8 U.S.C. 1367). These protections apply to vulnerable immigrants including VAWA self-petitioners, T visa holders, and U visa beneficiaries when they interact with USCIS customer service. The update ensures their safety by preventing disclosure of their whereabouts and identifying information to potentially dangerous individuals.
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USCIS

Authoritative text and filing details are always on the publisher’s site.

We have implemented provisions in the USCIS Policy Manual that provide guidance on customer service and safe address procedures for individuals protected under 8 U.S.C. 1367.

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